---
title: What do Investors need to complete KYC checks?
description: Investors need to provide copies of Proof of Identity and Proof of Address. Please have these to hand before starting KYC on the platform. It’s important that investors upload two unique documents as
---

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1. [Help Centre](https://help.floww.io/?hsLang=en)
2. [Fundraise FAQs](https://help.floww.io/fundraise-faqs?hsLang=en)
3. [KYC checks and Making a Commitment](https://help.floww.io/fundraise-faqs?hsLang=en#kyc-checks-and-making-a-commitment)

# What do Investors need to complete KYC checks?

Investors need to provide copies of Proof of Identity and Proof of Address. Please have these to hand before starting KYC on the platform. It’s important that investors upload two unique documents as any duplicates will cause delays in the journey. We accept the following documents, please ensure you have these to hand when you begin your verification journey:

 

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Proof of Address

(dated within 12 months unless otherwise stated)

Once you’ve provided Proof of Identity and Proof of Address, you’ll also have to complete a liveness check.

[**Platform Demo:**](https://app.arcade.software/share/lzcBAlHUB7g5S6THpXWu)

If you do not have a valid or in date proof of address or identity, or if you have other concerns regarding your KYC and verification checks, please contact [duedilligence@floww.io](mailto:DueDiligence@floww.io) for support.

- [Troubleshooting](https://help.floww.io/troubleshooting?hsLang=en)
- [General](https://help.floww.io/general?hsLang=en#main-content)

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    - [Account Information](https://help.floww.io/general?hsLang=en#account-information)
    - [Miscellaneous](https://help.floww.io/general?hsLang=en#miscellaneous)
- [Fundraise FAQs](https://help.floww.io/fundraise-faqs?hsLang=en#main-content)

    - [Completing Investor Categorisation and Viewing Fundraise Information](https://help.floww.io/fundraise-faqs?hsLang=en#completing-investor-categorisation-and-viewing-fundraise-information)
    - [Other Frequently Asked Questions:](https://help.floww.io/fundraise-faqs?hsLang=en#other-frequently-asked-questions)
    - [Investor Due Diligence at Floww](https://help.floww.io/fundraise-faqs?hsLang=en#investor-due-diligence-at-floww)
    - [KYC checks and Making a Commitment](https://help.floww.io/fundraise-faqs?hsLang=en#kyc-checks-and-making-a-commitment)
- [Individual Investor](https://help.floww.io/individual-investor?hsLang=en#main-content)

    - [Investing in a Fundraise](https://help.floww.io/individual-investor?hsLang=en#investing-in-a-fundraise)
    - [Finding your Investor Type: Investor Categorisation](https://help.floww.io/individual-investor?hsLang=en#finding-your-investor-type-investor-categorisation)
    - [Key Performance Metrics on Floww FAQ](https://help.floww.io/individual-investor?hsLang=en#key-performance-metrics-on-floww-faq)
    - [Completing Identity & Address Verification Checks](https://help.floww.io/individual-investor?hsLang=en#completing-identity-address-verification-checks)
- [Private Company](https://help.floww.io/private-company?hsLang=en#main-content)

    - [Getting Started](https://help.floww.io/private-company?hsLang=en#getting-started)
    - [Updating Profile](https://help.floww.io/private-company?hsLang=en#updating-profile)
    - [Pitch Deck Guidance](https://help.floww.io/private-company?hsLang=en#pitch-deck-guidance)
    - [Financial Model Guidance](https://help.floww.io/private-company?hsLang=en#financial-model-guidance)
    - [Fundraising on Floww](https://help.floww.io/private-company?hsLang=en#fundraising-on-floww)
    - [Manage Your Network](https://help.floww.io/private-company?hsLang=en#manage-your-network)
    - [Cap Table Templates](https://help.floww.io/private-company?hsLang=en#cap-table-templates)
- [Institutional Investor](https://help.floww.io/institutional-investor?hsLang=en#main-content)

    - [Getting Started](https://help.floww.io/institutional-investor?hsLang=en#getting-started)
    - [Manage Your Network](https://help.floww.io/institutional-investor?hsLang=en#manage-your-network)
    - [General](https://help.floww.io/institutional-investor?hsLang=en#general)

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