---
title: VC / How to reset your password
description: If you are logged into the Floww platform, you are able to reset your password using the following steps. 
---

[Skip to content](https://help.floww.io/vc-/-how-to-reset-your-password#main-content)

English

Show submenu for translations

Floww

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to www.floww.io

 Go to www.floww.io

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://help.floww.io/?hsLang=en)
2. [Institutional Investor](https://help.floww.io/institutional-investor?hsLang=en)
3. [Getting Started](https://help.floww.io/institutional-investor?hsLang=en#getting-started)

# VC / How to reset your password

If you are logged into the Floww platform, you are able to reset your password using the following steps. 

1. Log in to the [Floww Platform](https://portal.floww.io/)
2. Once logged in, click your avatar located at the top right-hand side of the dashboard. 
   
   ![](https://help.floww.io/hubfs/Knowledge%20Base%20Import/help.floww.iohcarticle_attachments4438792206610blobid3.png)
3. A dropdown will appear underneath your avatar, click on the Settings button shown below. 
   
   ![](https://help.floww.io/hubfs/Knowledge%20Base%20Import/help.floww.iohcarticle_attachments4438770487442blobid0.png)
4. Click on the "Update Password" button shown below.
   
   ![](https://help.floww.io/hubfs/Knowledge%20Base%20Import/help.floww.iohcarticle_attachments4438791930386blobid2.png)
5. Enter your new password in both fields shown below, ensuring that they both match and meet the security criteria. Once you are done, click the Submit button to save changes.
   
   ![](https://help.floww.io/hubfs/Knowledge%20Base%20Import/help.floww.iohcarticle_attachments4438778266258blobid1.png)

- [Troubleshooting](https://help.floww.io/troubleshooting?hsLang=en)
- [General](https://help.floww.io/general?hsLang=en#main-content)

    - [Policies](https://help.floww.io/general?hsLang=en#policies)
    - [Account Information](https://help.floww.io/general?hsLang=en#account-information)
    - [Miscellaneous](https://help.floww.io/general?hsLang=en#miscellaneous)
- [Fundraise FAQs](https://help.floww.io/fundraise-faqs?hsLang=en#main-content)

    - [Completing Investor Categorisation and Viewing Fundraise Information](https://help.floww.io/fundraise-faqs?hsLang=en#completing-investor-categorisation-and-viewing-fundraise-information)
    - [Other Frequently Asked Questions:](https://help.floww.io/fundraise-faqs?hsLang=en#other-frequently-asked-questions)
    - [Investor Due Diligence at Floww](https://help.floww.io/fundraise-faqs?hsLang=en#investor-due-diligence-at-floww)
    - [KYC checks and Making a Commitment](https://help.floww.io/fundraise-faqs?hsLang=en#kyc-checks-and-making-a-commitment)
- [Individual Investor](https://help.floww.io/individual-investor?hsLang=en#main-content)

    - [Investing in a Fundraise](https://help.floww.io/individual-investor?hsLang=en#investing-in-a-fundraise)
    - [Finding your Investor Type: Investor Categorisation](https://help.floww.io/individual-investor?hsLang=en#finding-your-investor-type-investor-categorisation)
    - [Key Performance Metrics on Floww FAQ](https://help.floww.io/individual-investor?hsLang=en#key-performance-metrics-on-floww-faq)
    - [Completing Identity & Address Verification Checks](https://help.floww.io/individual-investor?hsLang=en#completing-identity-address-verification-checks)
- [Private Company](https://help.floww.io/private-company?hsLang=en#main-content)

    - [Getting Started](https://help.floww.io/private-company?hsLang=en#getting-started)
    - [Updating Profile](https://help.floww.io/private-company?hsLang=en#updating-profile)
    - [Pitch Deck Guidance](https://help.floww.io/private-company?hsLang=en#pitch-deck-guidance)
    - [Financial Model Guidance](https://help.floww.io/private-company?hsLang=en#financial-model-guidance)
    - [Fundraising on Floww](https://help.floww.io/private-company?hsLang=en#fundraising-on-floww)
    - [Manage Your Network](https://help.floww.io/private-company?hsLang=en#manage-your-network)
    - [Cap Table Templates](https://help.floww.io/private-company?hsLang=en#cap-table-templates)
- [Institutional Investor](https://help.floww.io/institutional-investor?hsLang=en#main-content)

    - [Getting Started](https://help.floww.io/institutional-investor?hsLang=en#getting-started)
    - [Manage Your Network](https://help.floww.io/institutional-investor?hsLang=en#manage-your-network)
    - [General](https://help.floww.io/institutional-investor?hsLang=en#general)

# Floww

www.floww.io Help Center

Copyright © 2026, Floww